Impact of Learner Support System of English Language Teaching Programs in Pakistan (A Case Study of GCU)

Abstract

This research sets out to discover the effect of Learner Support Systems (LSS) over such 
Government College University (GCU) Language Teaching (ELT) programs in Pakistan. 
Theoretical guidance, mentoring, technological resources and analysis services provided in 
Learner Support Systems (LSS) are an essential role to improve students’ language 
proficiency, academic performance and career success over the whole life. It surveys current 
status of LSS in Pakistani universities and its significance in coping with challenges of 
language anxiety, resource constraints and socio economic inequalities. The study applies 
mixed methods approach, utilizing surveys and interviews as well as document analysis to 
evaluate how these systems can supports different learners. Results reveal that while LSS 
affect positively student outcomes, but due to limited resources, inadequate teacher training 
and rough access to technology, implementation of LSS in Pakistan is facing challenges. The 
results show that academic and professional outcomes benefit from LSS, but the use of these 
by default is limited because there are systemic gaps and infrastructural limitations. 
Furthermore, the study highlights the gaps between current frameworks and their limitations, 
especially for the evaluation of LSS’s long term outcomes on graduates’ professional 
success. LSS is approved to include improved institutional support, better allocation of 
resources, and better integration of technology to increase accessibility and increased the 
efficiency of LSS. Finally, closely related to the increasing discourse on learning support in 
general, this research adds to the broader discussion of learner support in higher education, 
and supplies insights for policymakers, educators and institutions keen to improve ELT 
programs in Pakistan.